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Idearc Media LLC ("Idearc") respects your right to privacy, and we want you to be aware of how we collect and handle information on each website covered by this policy.
This Privacy Policy applies only to the user privacy of the www.idearc.com, www.idearcmedia.com, www.solutionsdirectmail.com and www.solutionsonthemove.com websites (each, "This Website", as applicable). It does not apply to the offline activities of Idearc Media LLC or any of its affiliates.
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Privacy Policy Effective Date / Updates
This Privacy Policy is effective as of March 11, 2008. Our business changes constantly. Our Privacy Policy will change also, and information collected through This Website is subject to the Privacy Policy in effect at the time the information is collected (unless you consent otherwise as to information related to you). You are advised to check this web page (or such other page accessible by clicking on the Privacy Policy link in the footer of This Website) frequently to see recent changes. Idearc will notify users of any changes to this Privacy Policy by posting the version of the Privacy Policy containing such changes on this web page (or such other page accessible by clicking on the Privacy Policy link in the footer of This Website).
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INFORMATION IDEARC COLLECTS
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What information does This Website gather?
When you visit This Website, Idearc may collect the following types of information:
- Personally Identifiable Information You Knowingly Provide
- Information Idearc Collects Automatically
- Non-Personally Identifiable Information You Knowingly Provide
Idearc collects personally identifiable information that you knowingly provide to us. For example, Idearc may ask you to provide personally identifiable contact information (such as name, address, e-mail address and telephone number). In addition, if you register with us (or sign-in on This Website), Idearc may ask you to provide other information, such as a registration code, personal ID, password, security question and answer. If both the idearc.com and idearcmedia.com websites have registration (and sign-in) features, (a) you may be able to use the same sign-in information (i.e., personal ID and password) to sign-in to either of these two websites, and (b) by signing-in to one of these websites, you may be automatically signed-in to the other website.
In addition, as you (and other users) browse This Website, our web servers automatically collect certain information about such visits (usually through the use of cookies, clear .gif files (also known as "web beacons"), and the analysis of http headers), such as the user's IP address, the user's domain name, the user's browser type, the user's user agent, how many users visit This Website, which pages the user visits and for how long, the date and time the user accesses This Website, and the Internet address of the site from which the user directly linked to This Website.
In some cases, we may also collect non-personally identifiable information that you provide, such as search parameters in connection with a search you conduct through This Website.
To improve the services we can offer you, we may decide to expand This Website's capabilities for obtaining information about users in the future. We will update this privacy policy as our practices change to ensure that you are aware of developments in this area.
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How does Idearc use information collected on This Website?
When users supply personally identifiable information about themselves for a specific purpose (for example, to register to use a feature on This Website, or to receive information), we may use such information for such purpose.
In addition, when users provide personally identifiable information in
connection with the online bill payment feature on This Website, we may store
and use such personally identifiable information in the same manner as if such
information was obtained in a non-traditional manner (for example, to maintain
and monitor payment records and status). When users provide personally
identifiable information in connection with a feature on This Website,
we may also store and use such information in connection with the operation
of such feature (for example, if you provide personally identifiable
information in connection with the online bill payment feature on This
Website, we may store and use such personally identifiable information to
provide you with information regarding your online payments (e.g., to
display a confirmation page related to a payment, to display online payment
history information, and to send you e-mails regarding status of a payment,
etc.)).
We may also use personally identifiable information you provide to communicate with you (e.g., to send you e-mails) and to otherwise serve you. For example, we may use your name and e-mail address to send you e-mails to (a) provide information regarding our company, marketing information about products and services, and newsletters, (b) conduct online surveys, and (c) otherwise communicate with you. However, you may request not to receive (i.e., "opt-out" of receiving) commercial e-mail messages (the primary purpose of which is the commercial advertisement or promotion of a commercial product or service) from us (on a category-by-category basis), by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page. If you have previously opted out of receiving commercial e-mail messages related to one or more categories, you may cancel your request to opt-out of (i.e., consent to receive commercial e-mail messages from us related to) such categories (on a category-by-category basis) by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page. Please note that we reserve the right to send certain types of e-mail messages that are not subject to opt-out (see information about e-mails, below) to online users, including those who have opted out of receiving commercial e-mail messages.
We use information Idearc automatically collects through This Website to improve This Website, to monitor its performance, and to make This Website easier for you and other users to use. For example, Idearc may use information Idearc automatically collects in the ways described in the section entitled "What is a cookie and why does Idearc use them?", below.
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Can I review and request changes to personally identifiable information that I provide through registration forms on This Website?
If you register with us and create a profile on This Website, at any time after you register and create a profile, you may review and request changes to any personally identifiable information you provided through the registration form, by viewing and updating your profile within the application.
In addition, anytime you register and create a profile on This Website, you may request not to receive (i.e. you may "opt-out" of receiving) commercial e-mail messages (the primary purpose of which is the commercial advertisement or promotion of a commercial product or service) from us (on a category-by-category basis): (i) at such registration, by clicking on the "Update Your Email Preferences" link on such registration page and following the directions provided on the e-mail campaign opt-out page; or (ii) at any time after such initial registration and creation of your profile by clicking on the "Update Your Email Preferences" link in your profile within the application itself, and following the directions provided on the e-mail campaign opt-out page. In addition, if you have previously opted out of receiving commercial e-mail messages related to one or more categories, you may cancel your election to opt-out of (i.e., consent to receive commercial e-mail messages from us related to) such categories (on a category-by-category basis) at any time after such initial registration and creation of your profile by clicking on the "Update Your Email Preferences" link in your profile within the application itself, and updating your election on the e-mail campaign opt-out page. In addition, at any time, (i) you may request not to receive (i.e., "opt-out" of receiving) commercial e-mail messages from us (on a category-by category basis), by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page, and (ii) if you have previously opted out of receiving commercial e-mail messages related to one or more categories, you may cancel your request to opt-out of (i.e., consent to receive commercial e-mail messages from us related to) such categories (on a category-by-category basis) by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page. Please note that we reserve the right to send certain types of e-mail messages that are not subject to opt-out (see information about e-mails, below) to online users, including those who have opted out of receiving commercial e-mail messages.
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Do you sell or provide my information collected through This Website to companies outside of the "Idearc Family"?
We do not sell or disclose personally identifiable information you provide to us through This Website to anyone outside of the "Idearc Family" unless (i) you specifically authorize it, (ii) it is to complete a transaction, service or activity that you initiated or requested, (iii) it is to provide a service on behalf of Idearc (for example, Idearc may contract with an entity outside of the "Idearc Family" to send e-mail messages on behalf of Idearc), in which case such non- "Idearc Family" entities are not permitted to use such information for any purpose other than to provide such service, (iv) it is required by law or we believe that such action is necessary in order to conform to the edicts of the law, (v) we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served, (vi) we believe that disclosure is necessary to protect the safety of customers, employees or property, or (vii) Idearc transfers all or substantially all of its assets to another entity (in which case Idearc may disclose, sell and/or otherwise provide personally identifiable information to such entity). If you provide personally identifiable information to us in the context of an event Idearc sponsors on This Website with another company, such as a contest, or if you register on a co-sponsored section or feature of This Website, you may also be providing such personally identifiable information to the co-sponsor. When you provide your personally identifiable information to any third party, Idearc is not responsible for any third party's use of such personally identifiable information.
Idearc may share information it automatically collects through This Website with non-"Idearc Family" companies in order to assess the results of a promotion, event or third party relationship, to provide information to current or prospective customers, to complete a transaction, service, search or other activity that the user initiated or requested or to otherwise enhance your online experience. For example, we may provide information Idearc automatically collects:
- When you link to another site from This Website.
- When we use third party tracking services to help us analyze automatically collected information in the aggregate to evaluate the effectiveness of This Website. The third parties performing such tracking services are not permitted to use the information for any other purpose.
We may also disclose information Idearc automatically collects to non-"Idearc Family" companies or entities if (a) it is required by law or we believe that such action is necessary in order to conform to the edicts of the law, (b) we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served, (c) we believe that disclosure is necessary to protect the safety of customers, employees or property, or (d) Idearc transfers all or substantially all of its assets to another entity (in which case Idearc may disclose, sell and/or otherwise provide information Idearc automatically collects to such entity).
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Do you accommodate links to other sites?
Yes. This Website contains links to other sites. These other sites may, among other things, allow you to bid on and/or purchase products that you initially viewed on This Website. These
other sites may (or may not) be "co-branded" or "private-labeled" with (or otherwise contain) the Idearc trademark or other trademarks or branding of Idearc. You can tell if you have linked
from one site to another site by looking at the URL in the browser window (or, if the link opens a new browser window, by looking at the URL found by "right-clicking" on the page in the window
and selecting "properties"). If the second level domain of the URL for the page containing the link is different than the second level domain of the URL for the page to which you have linked,
you have linked to a different site. For example, if you link from a page located at the URL www.thirdleveldomain.idearc.com to a page located at the URL www.idearc.secondleveldomain.com, you
have linked to another site. Please note that any of Idearc's trademarks or service marks (e.g., Idearc, etc.) may be included in the URL of a co-branded or private label site that is owned and
operated by another company, in a location other than that occupied by the second level domain (e.g., as the third level domain). Other companies that own or operate these sites may track
and/or collect information about you, but Idearc does not have control over the privacy practices (including, without limitation, those relating to tracking user activity, collection of user data,
use of user data, and security) of these companies (although, when a user activates a link from This Website to one of these other sites, Idearc may pass the user's referral URL and IP address to
the server hosting such other site). We are not responsible for the privacy policies or practices (including, without limitation, those related to tracking, collection, use and security) employed
by other companies (or in connection with sites of other companies), and we are not responsible for the content on, or operation of, sites of other companies (including, without limitation, any transactions
conducted through such sites). We are committed to safeguarding customer privacy on This Website. If you are visiting a site via a link on This Website, you are advised to read the privacy policy
of such other site for its policies regarding information tracking, collection, usage and security.
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Does Idearc combine personally identifiable information provided through This Website by users of This Website with offline information about such users?
If and when Idearc intends to combine personally identifiable information you provide through This Website with offline information about you, this intent will be clearly stated. You will then have the ability to choose not to have that information combined.
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E-MAIL
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Does This Website send e-mail to users of This Website?
Idearc may send you commercial e-mail messages (unless you have chosen to opt-out of receiving them, with some exceptions, as explained below) and non-commercial e-mail messages (which are not subject to opt-out, as explained below). For example, Idearc may send you e-mails to (a) conduct online surveys, (b) provide information regarding our company, information regarding our website(s), marketing information about products and services, and newsletters, and (c) otherwise communicate with you as a customer. In addition, occasionally, we may use opt-in e-mail lists from third parties to promote our latest specials.
You may request not to receive (i.e., "opt-out" of receiving) commercial e-mail messages (the primary purpose of which is the commercial advertisement or promotion of a commercial product or service) from us (on a category-by-category basis), by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page. If you have previously opted out of receiving commercial e-mail messages related to one or more categories, you may cancel your request to opt-out of (i.e., consent to receive commercial e-mail messages from us related to) such categories (on a category-by-category basis) by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page.
Please note that we reserve the right to send e-mails to online users, including those who have opted out of receiving commercial e-mail messages, to (a) facilitate, complete or confirm a commercial transaction the user has agreed to enter into with Idearc; (b) provide warranty information, product recall information, or safety or security information with respect to a commercial product or service used or purchased by the user; (c) provide notification concerning a change in the terms or features of, notification of a change in the user's standing or status with respect to, or at regular periodic intervals, account balance information or other type of account statement with respect to, a subscription, membership, account or comparable ongoing commercial relationship involving the ongoing purchase or use by the user of products or services offered by Idearc; (d) provide information directly related to an employment relationship or related benefit plan in which the user is currently involved, participating or enrolled, (e) deliver goods or services, including product updates or upgrades, that the user is entitled to receive under the terms of a transaction that the user has previously agreed to enter into with Idearc, (f) communicate other non-commercial e-mail messages, and (g) communicate commercial e-mail messages that the user consents to receiving.
If you are visiting a site via a link on This Website, you are advised to read the privacy policy of that other site for its policies regarding e-mail. (See section entitled "Do you accommodate links to other sites?", above)
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ONLINE ADVERTISING
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What is Idearc's position regarding online advertising and third party ad servers?
Idearc does not currently allow third parties to serve advertising into This Website. Idearc may host advertisements which are displayed on This Website.
As an online advertiser, Idearc may use information supplied from third party companies in several ways, such as to::
- Evaluate and prioritize site selection when developing online media plan
- Geographically target advertising
- Deliver product and pricing advertising/information applicable to the customers' state
- Gauge the effectiveness of our online advertising
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SECURITY
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What security measures are in place to restrict access to personally identifiable information?
Idearc is committed to protecting your personally identifiable information that you provide through This Website. This Website is protected with a variety of security measures such as change control procedures and physical access controls (and passwords, as applicable). We also implement other control mechanisms in an effort to help protect personally identifiable information that you provide through This Website from being lost, misused or altered inappropriately.
This Website supports 128 bit Secure Socket Layer (SSL) encryption to transmit certain sign-in information (i.e., the user's ID and password) provided by the user seeking to gain access to a restricted access area of This Website. SSL is a transport level technology for authentication and data encryption between a web server and a web browser. SSL sends data over the "socket", which is a secure channel at the connection layer.
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COOKIES
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What is a cookie and why does Idearc use them?
A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique User ID for This Website. Cookies help us to identify returning users to This Website, which allows us to give you a more personalized, useful experience on This Website.
Cookies help Idearc to enhance the user's online experience and can be used to:
- deliver the appropriate geographic message
- manage frequency of ad exposure; avoid over delivery of the same message
- tailor an advertisement or other content to better match your interests and preferences
- ensure that you see the correct products and pricing applicable to the state in which you live
- understand advertising effectiveness
A cookie cannot be used to access or otherwise compromise the data on your hard drive. However, customers are free to delete website cookies. Most internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored.
You can choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique User ID. Please be aware that cookies may be required to complete certain functions on this website. To disable cookies, see "Setting Cookie Preferences", below.
However, you need to understand that some websites/ad serving companies have the ability to reestablish your history even after cookie deletion, if you reenter the same site on another occasion, or some other site tracked by the ad serving company/network, and specifically provide personal data.
Deletion of cookies alone does not prevent ad serving companies from reestablishing history on a user. The user must either continue to decline cookies each time it reenters the site to keep the tracking severed, if desired, or opt-out. When you opt-out, your unique user ID cookie is erased and you are reassigned an anonymous, non-id cookie. This new cookie tells websites that you have opted out and they will then know not to attempt to assign other cookies to you in the future. Opt-out cookies do not contain a unique user ID number therefore websites are not able to identify your computer uniquely.
Users who choose to continually delete cookies and not opt out can have their browser advise them each time a website attempts to send a cookie to your system. At that time, you can choose to either Accept or Cancel a cookie.
Users who choose to "opt out" after deleting cookies will receive an anonymous/non personally identifiable cookie.
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Here is How to Set Your Cookie Preferences:
Microsoft Internet Explorer 5+: From the menu, select Tools and click on Internet Options. Click on the Privacy tab.
Mozilla Firefox: From the menu, select Tools and click on Options. Click the Privacy panel and then click on the Cookies label.
Netscape Navigator 7+: From the menu, select Edit and click Preferences. Click the Privacy & Security category, then click Cookies.
Other Browsers: Contact the manufacturer of the browser for information.
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CHILDREN'S PRIVACY
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Does Idearc knowingly collect personal information from children through This Website?
This Website is not directed towards children under the age of 13, and Idearc does not knowingly collect personal information from children through This Website. However,
we cannot always determine the age of persons who access and use This Website. If a child visits This Website or provides us with the child's information, we encourage
the parent or guardian of the child to Contact Us to have such information deleted. This Website, and any site to which users may link from This Website, may contain content provided by advertisers or other third parties that may not be suitable for children. Idearc asks parents or legal guardians to assist Idearc by supervising any activities of children at This Website.
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